Privacy Notice
Bike Boys LLC is committed to protecting your privacy. That is because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. You can help us ensure your privacy by not sharing your account information or password with anyone. See below for detailed information about how we protect your personal information. For any comments or questions, please email or call us at (480) 968-8116.
How much information must you share?
The amount of information we collect
depends on you. We collect information needed for secure ordering and
customizing your experience. See below to find
out what information is required for what task.
Browse online
1.) IP address - We use IP addresses to measure our site traffic and to
help provide a relevant shopping experience. Your IP address is not linked
to your customer information.
2). Referral site - If you come to our site via a link, the location of the
referral is captured. This is used to help us know where our users come
from.
3.) Browser type - This information is captured to help us optimize our
site to match the latest technology used by our customers.
4). Movements through our site - We keep track of pages you visit to help
us provide a more personalized and relevant shopping experience.
Surveys and other registrations
Name, e-mail and phone number, but varies by promotion or purpose.
Is your information used for any other purpose?
We require only the personal information that is needed for safely
processing your online order and for contacting you about your transactions.
It is used exclusively for that purpose. If you become a Bike Boys LLC
customer, you may receive mailings from your account information and your
account information may be analyzed as part of our standard business
practices. If you would prefer not to receive catalogs, please click here.
Will your information be given to any other party?
Your personal information is not shared with any other party.
Do we purchase information about our customers from other companies? No.
What about e-mail?
When you purchase online from Bike Boys LLC, we will contact you by
e-mail to confirm your order and to update you on the status of your order.
Customer satisfaction:
Bike Boys LLC is committed to providing all customers with a world-class
experience. In order to measure how well we are doing and to better
understand how we can continually improve our product offerings and our
ability to meet your unique requirements, from time-to-time we may contact
you by phone or e-mail and solicit your participation in research. Your
participation is voluntary and you may request to remove yourself from
future efforts of this kind.
How do we protect your information?
We employ powerful 128-bit encryption technology and Secure Socket Layers
(SSL) in all areas where your personal identity is required. For your
protection, Bike Boys LLC is certified by VeriSign. This is your
assurance that our site is authentic and that were employing SSL security.
You can check this security protection setting within your browser. To view
our VeriSign certificate, click on the image of the closed lock or the solid
key at the bottom of your browser. Our site security information will
appear. For more information, contact your browsers publisher. Your account
information and order history are kept behind our firewall. All transaction information is processed under encrypted channels,
although you always have the option to choose unencrypted processing. To be
sure you have the most protection available, be sure to download the latest
version of todays most popular browsers, Microsoft Internet Explorer and
Netscape Communicator. In addition, access to your personal information is
restricted within our company to provide maximum security.
Who can see your account information?
Only authorized programming personnel at Bike Boys LLC are permitted to
see your password. Your account manager is not permitted to see your
password. Nor are any other personnel. If you forget your password, you can
receive a reminder via e-mail or you can create a new one. Only authorized
sales, customer service and accounting personnel are permitted access to
your account information. Employees who violate our privacy pledge will be
subject to our normal disciplinary process. Whenever we hire other
organizations to provide support services, we will require them to conform
to our privacy pledge and to allow us to audit them for compliance.
What if we change how we use your information?
If we change how we use your personal information, we will notify you by
prominently posting notice of the change to this site.
How do you create a user profile?
If youve already conducted business with Bike Boys LLC in the past and
would like to begin purchasing online, you will need to create a user account.
Creating an account requires you to designate a user name (E-mail address)
and password. Passwords must consist of at least one non-white-space
character and be at least four characters in length. Single spaces are
allowed in passwords. Leading and trailing spaces, and adjacent spaces, are
not allowed.
What about cookies?
We use cookies as a way to give you better service. They personalize your
shopping experience and they help identify you. You will need to set your
browser to accept cookies if you wish to add items to a shopping cart.
Information collected or stored via cookies includes purchases; log in data,
and pricing level. This information is kept in a secured area within
Bike Boys LLC.
How do you correct inaccurate information?
You can update your basic account information at any time. To correct any
other account information, please contact us. We will
attempt to keep customer information complete, up to date, and accurate. We
will tell our customers how and where to conveniently access their account
information (except when we are prohibited to do so by law) and how to
notify us about errors which we will promptly correct.
How do I contact Bike Boys LLC?
Click here to contact us.
